FAQ

Why choose fync?
  • We use purpose-built software that shows your design in 3D at the true size of your space, so you can see it before anything is made or installed.
  • Designs can be customised in many styles, with every function you need, to fit the way you live.
  • Our production uses AI technology, so our built-in pieces are exceptionally precise and quick and easy to install on site.

Our built-in furniture goes beyond the usual local market standard because we work to international standards, with VOC levels so low they don't affect health; it can even go in a baby's room. We select every material carefully, and our team advises, supervises and controls quality from start to finish.

Besides furniture and interior design, we also offer:

  • Curtains and wallpaper
  • Lift interiors, including inner and outer lift doors and parts of lift lobbies
  • Exterior extensions: carports, kitchens, garden pavilions and glass rooms
  • Pleated insect screen installation

We look after you from the first conversation to the finished job and beyond, with a full 1-year quality warranty. Confident in quality, confident in fync :)

How are design and interior work priced?

Pricing depends on:

  • The size of the area, and any preparation needed before installation (construction or renovation)
  • The materials chosen, such as fittings, lighting and power outlets
  • The number of main furniture pieces and how complex they are to install

Note: excludes electrical and electronic appliances, home décor and kitchen appliances. Our interior design service starts from 500,000 THB.

How is the site survey and measuring charged?

Site survey and measuring are currently free of charge. They include:

  • Our team inspects and measures the site to gather detailed information for the design.
  • You receive floor plan documents or files showing the true dimensions used for the design.
  • If you go ahead with interior design, your designer prepares 3D renderings within 7-14 days of paying the design fee, before production (this cost can be credited as a discount).

Notes:

  • The site must be ready for measuring, as this affects furniture installation.
  • Our surveyor may cancel the visit immediately if the site poses a risk of accident or is unsafe.
What are the steps and how long does it take?

Approximate timings for design and installation:

Step 1: Site survey

We book a date and time that suits you. Please have the space ready before our team arrives so we can measure easily.

Step 2: Design

After the survey, your designer draws a floor plan within 7-14 days. If you continue with interior design, you receive 3D designs within 7-14 days and can make up to 3 revisions.

Step 3: Production

Once you confirm the design, factory production takes 45-60 days, depending on the queue.

Step 4: Installation

We book your installation date at least 7-14 days in advance.

How do payments work?

There are two ways to pay:

  • Option 1: 100% on signing the contract (with a special discount).
  • Option 2: three instalments: 50% on signing; 40% when production is complete and we send you photos of the finished pieces before installation; 10% on installation day.

Note: please pay only into the bank account named D.O. Intergoods Co., Ltd. We are not responsible for payments made to any other account or to a personal account.

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